Xingu is fully self-service — you sign up, add your chargers, and start operating right away. No calls, no waiting. Our pricing is available on our website, so you always know exactly what you'll pay.

There are no revenue-based fees or commissions — just a simple pay-as-you-go model where you pay for the minutes your chargers are in use. Instead of contracts, you simply agree to our Terms of Service and you're ready to go.

We offer minute commitment plans with volume discounts, so you decide how much commitment you want to give and what you pay, putting you fully in control.

If Xingu turns out not to be the right fit for your business, you can leave at any time — no penalties, no hassle.

With Xingu, you do it yourself — add your charger details, enter the OCPP credentials, and your charger connects. You can be up and running the same day you sign up.

With our full OCPP 1.6 and 2.0.1 support we cover virtually every commercial charger on the market. No onboarding process, no technical team required on your side — just plug in the details and start charging.

With most other CPMS providers, integration means back-and-forth emails with support, scheduled onboarding calls, and weeks of waiting before your chargers are online.

That said, we're always ready and happy to help you onboard your chargers, test your setup, and make sure you have a smooth start.

Xingu is fully OCPP compliant, so any charger with OCPP 1.6 or 2.0.1 support can connect and start operating immediately.

We're also working every day to expand our official certifications with manufacturers — you can check the certifications section on our website to see the latest list.

Not sure if your charger is supported? Contact us — we're always happy to run a test with your hardware and make sure everything works.

You stay in full control of your payments. Connect your own payment provider — Stripe, Cielo, or Mercado Pago — and all driver payments go directly into your own bank account. Xingu never touches your revenue.

You set your own tariffs per kWh, per minute, or a combination — whatever works for your business. Available payment methods like credit cards, debit cards, and Pix depend on the provider you choose.

If you offer subscription plans with monthly payments, your drivers can also pay via Pix — giving them a convenient and instant payment option. We're also planning to add a wallet feature, so drivers can buy credits upfront with Pix or credit card and use them across your charging network.

There are no hidden fees, no revenue shares, and no commissions on driver payments. Settlement follows your provider's standard terms, so you always know when and how you get paid.

With most other CPMS providers, payments go through their platform first, they take a cut, and you wait for settlement on their schedule — not yours.

Xingu gives you full visibility into your charging operations. Your real-time dashboard shows active sessions, charger status, energy delivered, and revenue — all as it happens, no refreshing or waiting.

You get detailed financial reporting with revenue breakdowns, tax summaries, and energy consumption data. Track charger utilization across your locations, monitor driver activity, and spot trends that help you grow your business.

Everything is exportable, so you have what you need for accounting, tax compliance, or business decisions.

Absolutely. Xingu gives you full control over your tariff structure. You create your own tariffs with flexible pricing per kWh, per minute, or a combination — and assign them to individual connectors so each charging point can have its own rate.

You can set different rates for retail drivers vs. fleet customers, implement time-of-use pricing to manage demand across peak and off-peak hours, or create promotional pricing for specific user groups.

Changes take effect immediately — no support tickets, no waiting for someone to update your configuration. You manage everything directly from your console.

The relationship with your drivers is yours — Xingu doesn't get in the middle. But we do want to make sure you have the right tools to provide excellent customer support to your drivers.

That's why we're building a customer service and ticketing system planned for 2026 that will let you offer in-app support, customizable FAQs, and ticket management directly within your branded driver app.

We'll also offer WhatsApp support integration using your own phone number, so your drivers can reach you on the channel they already use every day.

We offer multiple support channels to make sure you always get the help you need.

For general questions, we have standard email support with a response time of within 24 hours. For more technical issues, we provide a dedicated Slack channel where you can work directly with our engineering team.

For urgent questions, we have a WhatsApp channel where we aim to get back to you as quickly as possible — usually within the hour.

Your data is safe with Xingu. All data is hosted on AWS in São Paulo and we are fully LGPD compliant. We use bank-level encryption throughout our platform and run regular security audits to keep it that way.

We follow ANEEL guidelines for energy data, so you can be confident your operations meet Brazilian regulatory requirements.

Your customer and operational data is yours — we never share it with third parties, and we never will.

Xingu runs on AWS infrastructure in São Paulo, built from the ground up for reliability. We use serverless architecture with automatic scaling and failover, so the platform adapts to demand without manual intervention.

We continuously monitor every part of the system — from API performance to charger connections — and our engineering team is alerted immediately if anything needs attention.

Your chargers keep communicating even during platform maintenance, so your drivers are never left stranded. If something does go wrong, we're on it — and you can always reach us directly through Slack or WhatsApp.

Yes — no contracts, no lock-in, no cancellation fees. You agree to our Terms of Service and that's it.

If Xingu turns out not to be the right fit for your business, you can cancel directly from your console at any time. No calls, no forms, no waiting period.

If you're on a minute commitment plan, your commitment runs until the end of the period — but you're never locked into renewing. You stay because Xingu works for you, not because you're stuck.

Just sign up on our website — it takes less than a minute. As soon as you're in, you have immediate access to everything: your dashboard, charger management, tariffs, driver app, the works.

Add your chargers, configure your tariffs, connect your payment provider, and you're ready to go. You can be fully operational the same day.

You can set everything up yourself, or our team can guide you through the process. Either way, we're here when you need us — just reach out via email, Slack, or WhatsApp.